RED BULL | WINGS FOR LIFE

Digital customer experience increases global participation and online donations

 

 

The job

New Digital Consumer Experience 

  • Optimisation of the online experience Web & App to increase donations and virtual participation
  • Define a strategy to grow the global community
  • Event based segmentation of communication 
  • Shift from content to conversation

     

    Vision & Result

    Increase of participation & fund raising due to digital client experience 

    Red Bull Wings for Life (WfL) works in the field of paraplegia, a serious every day and sports injury.
    Wings for Life was launched as a series of cosmopolitan running events to create awareness and raise funds. But events are expensive and limited…

    The aim was therefore to expand WfL as a virtual movement and to have races take place literally all over the world at the same time – virtually and locally via Wfl events and self-organzing groups. 2becontinued helped with pragmatic approaches to directly improve the online customer journey & conversion. Furthermore, 2becontinued developed a digital community roadmap together with Red Bull, including
    digital platforms and an interactive communication approach for more dialogue with and between  participants, fans and athletes, so that the community continues to grow beyond the event.

    The number of digital runners via app as well as funds raised increased significantly. The project team had previously launched virtual events such as Nike Human Race, eltonläuft, and Nikeplus Men vs. Women in Europe. The Nikeplus Community and Wings for Life are among the largest brand running communities.

    Digital Transformation
    Fitness First
    Private Label Optimisation & Campaign
    Görtz 
    Pure Online Player
    ruf
    Positioning & Omnichannel Experience
    Cyberport
    Brand Franchise System
    Purobeach
    #2becontinued
    2BC

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    CONTACT
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    ES: +34 644 388 100
    hello@2becontinued.de

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